Links

 

PATIENT QUESTIONNAIRE.

All comments made by patients are recorded here....

“Extremely good all round”

“Good!!”

“Apart from the therapy, an enjoyable experience”

“Very pleasant, very professional and a clean environment to receive treatment. Thank you all very much.”

“I was made to feel at ease and was very impressed by all the staff for their friendliness and cheerful manner.”

“Thank you for the time you have given and also the clear way in which you explained the problem.”

“Thank you for the help given.”

“As usual ---- well treated - no complaints. I accept that appointment times cannot be stuck to 100% of the time - we’re only human!!”

“Felt at ease, symptoms and cause of pain fully explained. Very satisfied with the treatment.”

“I was given rather vague directions here which led me to spend an extra 5 miles locating the location. 10mins overdue. Though this did not bother me.”

“I found the whole staff first class and will always be grateful for the treatment which I have received. I would have no hesitation in recommending to other people and should I have any other injuries etc in the future I will come for treatment again.”

“Very friendly practice. Your improvements to the waiting area were much needed and have increased patients comfort a great deal. Treatment facilities were all ready of a high standard. A few “women's” magazines would be useful. Overall - I think you run an excellent clinic.

“Physiotherapist was very polite and informative through the whole of my treatment.”

“I would recommend the clinic as giving first class treatment and service.”

“Everyone was very friendly and helpful.”

“Due to past experiences I am normally very wary of health professionals. Fortunately, I was made to feel very welcome and as comfortable as possible here. I feel this relaxed atmosphere has indeed helped with my confidence and subsequently with my treatment.”

“First Class.”

“Very professional approach. Nice clean, comfortable clinic with very nice welcoming staff. I would gladly come back again with full confidence in the treatment given. Thank you very much.”

“Thank you.”

“I was well treated by very good staff.”

“I found no problems at all in the treatment, politeness, confidence etc, etc. All were most helpful at all times, which helped me feel very comfortable. All in all, everything was very good and most satisfactory.”

“Many thanks for your help during my treatment. I had every confidence in you.”

“Very clean and comfortable environment. Pleasant staff. Would recommend to others.”

“Miles better than the Royal.”

“A good all round practice.”

“Very friendly, efficient staff.”

“Don’t like the coffee!”

“On several occasions over a period of 4-5 years I have received excellent treatment for a number of different problems.”

“The whole practice seems to have improved since I was last here. All staff were very friendly and I felt confident in the treatment that I was being given. Thank you.”

“Excellent Service.”